The location is good, close to Avenida Liberdade and Parque Eduardo VII. Our room was large, the bed was very comfortable and of good size. There was a Nespresso machine but no water boiler/kettle so not for tea drinkers. The room was cleaned everyday, but they forgot to refill the coffee and restock the minibar...so minor things. The breakfast was very good, although the coffee machine was quiet annoying and I would have liked some labels/signs. The staff was friendly they tried their best. The restaurant does not serve dinner until 19:30 which I found a bit annoying, and the brochure in the room was a bit frustrating because you have to search it to find the most important stuff. My conclusion is it's a good hotel , but I expected more since it is a five star hotel.