2/10 – Dårlig
21. januar 2018
Fantastic location, but totally run-down hotel
This hotels proves that a hotel can exist for decades without the slightest hint of maintenance. When we arrived we had to fight to get a remote control for the A/C that we had paid for. They tried with some 3-4 remotes from other rooms which did not work either (totally different brands, so no surprise) and moved us to a room where we could turn the A/C on and off, but not adjust the temperature. Nothing in the bathroom worked properly. Low water pressure, no hot water, leaking sink and a constantly dripping faucet made the floor constantly wet and slippery. The room had appearently not been cleaned for ages, big spiderwebs on the lamps and under the bed, and dusty everywhere. (Yes, I know it is a beach hotel and sand will enter, but this was OLD dirt) The mattress was not too bad for sleeping, neither too hard or too soft, but the linen were dirty and we had a feeling they hadn't been changed for a while. In addition to this the bedsheet was far to small, so we found ourselves lying directly on the far from clean mattress when we woke up at night.
On the good side food is excellent and the location the best Kep can possibly offer. Nice and service minded staff, generally, but with very limited understanding if foreign languages. We'll probably never return, however, du to the total lack of cleanliness.
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