Exceedingly lovely staff. So many nice surprises like burning fireplaces in the rooms with hot water bottles in the beds, foot rubs and shoe cleanings after our hike. Mattresses were amazing. Food was quite good, the included breakfast is expansive. Very beautiful grounds. Live dancing one night. Lovely dog Sparky.
A few words of caution: most of our showers did not have hot water. Drinks and dinner were pretty pricey, so would consider at least bringing your own bottled water. They didn’t have the best intel re: Mt. Bisoke hike, so we just took ourselves, got COVID tested and registered on site.