Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive
Madrid Recoletos Station - 17 min walk
Madrid Principe Pio Station - 25 min walk
Madrid (XOC-Atocha Train Station) - 27 min walk
Callao Station - 2 min walk
Gran Via Station - 2 min walk
Santo Domingo Station - 5 min walk
Restaurants
Starbucks - 1 min walk
Takos - 2 min walk
Boyberry Madrid - 2 min walk
Ella Sky Bar Madrid - 2 min walk
Torres Bermejas - 1 min walk
About this property
Hyatt Centric Gran Via Madrid
When you stay at Hyatt Centric Gran Via Madrid, you'll be in a great location, within just a 10-minute walk of Gran Via and Puerta del Sol. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Hielo y Carbon, which serves international cuisine. This luxurious hotel is also within just a 10-minute walk of Plaza Mayor and Plaza de España - Princesa. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Callao Station is 2 minutes and Gran Via Station is 2 minutes.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
Hotel size
159 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
2 bars/lounges
Restaurant
24-hour room service
Water dispenser
Working away
Business center
Meeting rooms
Conference space (2121 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Terrace
24-hour fitness center
Vegan dining options
Vegetarian dining options
Double-glazed windows
Water dispenser
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Hielo y Carbon - This restaurant specializes in international cuisine.
Jardin de Diana - Onsite rooftop bar. Open daily.
Ondas Bar - Onsite lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 27 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per pet, per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid
Frequently asked questions
Does Hyatt Centric Gran Via Madrid offer free cancellation for a full refund?
Yes, Hyatt Centric Gran Via Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Centric Gran Via Madrid?
Yes, cats and dogs are welcome. There's a charge of EUR 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Centric Gran Via Madrid?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hyatt Centric Gran Via Madrid?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hyatt Centric Gran Via Madrid?
No, this hotel doesn't have a casino, but Casino Gran Via (3-min walk) and Casino de Madrid (7-min walk) are both nearby.
What is there to do at Hyatt Centric Gran Via Madrid and nearby?
Hyatt Centric Gran Via Madrid has 2 bars and a 24-hour fitness center.
Are there restaurants at or near Hyatt Centric Gran Via Madrid?
Yes, Hielo y Carbon offers international cuisine.
What's the area around Hyatt Centric Gran Via Madrid like?
Hyatt Centric Gran Via Madrid is a short 2-minute walk from Callao Station and 6 minutes' walk from Puerta del Sol. Travelers say that the hotel is in a great location.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 13, 2024
Andres
Andres, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Melida
Melida, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
The food was excellent and the ubication perfect. We have an excellent vacations.
Mariela
Mariela, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Room was quiet and clean. The air conditioning worked great and was nice after a long hot day exploring the town. The rooftop bar was fun and convenient.
Jane
Jane, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
Service is top notch. Everyone very attentive to any requests we may have.
Luis F
Luis F, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Excelent
The hotel is very close to everything, restaurants, parks, bars, musueums.
The staff on the other hand make you feel at home. Every single one of them was great.
santiago
santiago, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 17, 2024
Yin Ba
Yin Ba, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
Family room in heart of Madrid
Great location, and friendly staff. They have a family room that sleeps 5.
Sandra
Sandra, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 12, 2024
Our stay at the Hyatt in downtown Madrid was amazing! From the moment we arrived, staff were attentive and kind. Jose at the front desk was very helpful and friendly! Our room was perfect - we opted for a view of the Gran Via which was lovely. The balcony does not have furniture but that was OK with us. There is also no pool at this hotel so keep that in mind. One suggestion I have is for an ice machine to be available to guests - there is a surcharge of ~£5 for a small bucket of ice from room service. Staff allowed us to have an extended check out time until 2pm free of charge. This was wonderful because our flight wasn’t until 4:30pm. Thank you for a great visit to Madrid!
Katie
Katie, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Location
Faraj
Faraj, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
GREAT location and most beautiful rooftop terrace bar!
Sven
Sven, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
Great location. Hotel was top notch
John Larry
John Larry, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
The staff was amazing
marco
marco, 3-night family trip
Verified Expedia guest review
6/10 Good
Aug 1, 2024
Ruben
Ruben, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
santiago
santiago, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2024
Very recommended
marisel
marisel, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
Great customer service. All the staff was friendly and helpful.
Justo
Justo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 23, 2024
Excelent!!kid friendly ! Great location !
Ivan
Ivan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
Maria L.
Maria L., 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 20, 2024
True 5 stars. La Gran Via 1 star
This hotel is a true 5 stars hotel and amenities and service are superb. The only con is the Gran Via location, which Is not what used to be. Trash, homeless, smoking is so bad in Madrid.
Karel
Karel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 17, 2024
Very nice location ! Excellent service !! Nice rooms and helpful staff!!
Ahmed
Ahmed, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2024
Very clean, friendly staff,
Cynthia ,customer relations was very accommodating regarding my rooom