Luxury Old Quarter Hotel

Had the most relaxed stay at luxury! Would highly recommend it there so helpful with information about the city and with trips and tours

We picked old Hanoi because lots of choices of restaurants, not a far walk to the Prison. Our room was comfortable, however, the bed was against the wall on one side, thus made it difficult to get out of the bed, plus it was low to the floor. AC worked great, breakfast, you could get eggs to order. Several places to take your laundry within w@lking distance from hotel. The staff wanted to please you.

They mixed up my reservation with someone else's and made me move room several hours after checking in. Did not apologize. I don't understand because they took a copy of my passport and saw my name. At first, they argued that I only booked 3 nights instead of 7. I had to show them proof, which they didn't believe. This is not the way to treat customers in my opinion. When I wanted to upgrade, they wanted me to pay more than if I had booked online.

Excellent hotel, great price. Staff was very friendly, kind, and helpful. Breakfast was pretty basic, not many options and there was no staff around, but eventually someone came out and asked if I wanted anything, so I asked for an omelette, which they made for me. The location is excellent, it is right in the middle of all the action in Old Quarter, so lots to do and see in the area. Can easily walk from the hotel and just wander around the town. Great area, very interesting. Lots of food, shops, even the lake and water puppet theatre, all nearby and easily within walking distance. The hotel is newer and in great shape, and everything was very clean. It was cheaper than most hotels in the area and for the price I think this was a great deal. The room was small but cozy, and there was a smart TV so I was able to watch netflix and amazon prime! My only issues were that there is no parking available at the hotel, and the staff made me take my motorbike down the street and pay to park instead of leaving it out front overnight. But it is very close by, an easy walk of only 1-2 minutes, and very cheap to park overnight, only 40k VND. Not a big deal. I would definitely recommend this hotel. Great value for the money and overall a great stay.

Good central location and a good sized clean room. I really enjoyed the breakfast and the staff were great (always pleasant and helpful). Excellent value for money.