Vinpearl Discovery 2 Phu Quoc

The villa we were in was very spacious and stayed very clean. The resort is amazing. The people that work there are some of the best I have ever dealt with. We wanted to try the theme park and safari but were unable. The free bus to/from the airport as well as free roundtrip bus to Duong Dong for the night market were well managed. Unfortunately historic rainfall hit the island the entire week we were at this resort and it flooded. The resort was quick to call in equipment and dig trenches to the beaches to relieve the flooding. The overwhelming rainfall caused alot of issues. Fortunately the hotel staff (from the Discovery 2, which was flooded out) moved us to another part of the resort (this place is huge) at the VinOasis which is more of a hotel with a casino in the center of it. Those rooms were nice as well. Very comfortable beds. We received many apologies, but you cannot control the weather! We had the complementary breakfast at three places: Discovery 1, Discovery 2, and VinOasis. Discovery 2 and VinOasis had breakfasts unlike anything I've seen elsewhere. Discovery 1's breakfast was not good....hard pancakes, old food, throwup on the floor...it was just a gross experience. Overall, even though it rained cats and dogs the staff treated us extremely well and took care of everything....even when we didn't ask for anything. The only downside to the island is the roads to the resort are littered with HUGE potholes and broken chunks of road.

Facility was 5 star. The pick up shuttle service was great

It was a really nice place but the hotel is clearly not used to having Westerners as guests. It was impossible to get kitchen equipment, even though there was a huge kitchen in each villa, which means we couldn't even cut our fruit when we wanted to and there was no possibility to order a nice bottle of sparkling wine to enjoy on the terrace, or even if we would have brought one there were no glasses. So I would recommend to them the following: - have a basic equipment in each villa so that guests can cut fruit or have a drink in the sunset when they want to - have a good wine list to order from including sparkling wine/champagne - have more activities planned for kids to join The beach is amazing and the villa is gorgeous. There is really so little they would have to improve to make this place a dream place.

Our family stayed at one of the villas. Was an amazing place, rooms were spacious and the pool was incredible. Highly recommend for families with children.

Unable to cook or warm food for ourselves, staff still learning and often unsure about what is available at which restaurant etc. Beautiful villa and good buffet breakfast.

Beautiful villa and so comfortable especially the bedding. Great service in the restaurant. Lots of choices at the buffet. Very difficult to leave the villa as everything we needed was there. The prices of the all la carte menu were so reasonable. Our villa looked over the golf course which had monkeys running around in the morning. Will definitely recommend this place to our friends for a relaxing holiday.

We stayed in a 3 bedroom ocean view villa @ Vinpearl Discovery 2. Whilst the villa was beautiful, it was out of the way from the swimming pools, gym etc and we needed to call a tuk tuk each time we wanted to go to or from the pool or gym. The sauna had to be booked and you could not simply turn up. Staff spoke basic English though I was expecting them to be able to speak more than what they could. Still prefer Vinpearl Da Nang, where service was exceptional!

The room rate with breakfast only is a bad booking. Becasue we have to pay very high rate for the lunch and dinner. The best is combo of hotel and all meals.

Excellent stay for our big family trip. We only stayed in resort. Clean, good service and good conditions.

The resort should be a 5 star at least, not 4 star as shown in the hotel search. The villa was so beautiful, spacious, and very clean. The check-in/check-out process was quick and easy. The staffs were so polite doing their services. The staffs were trained so well to serve customers perfectly that picky people could not complain at all per my opinions. They bowed their heads and stood aside of the carts to wait customers boarding the carts. Especially we were given a tour by a new guy, Bang Ngoc Nguyen, just having worked only 13 days and still under probation but having a full knowledge about the resort. He guided us around the resort and explained to us very detail when being asked, from the beaches to Safari, to unfinished Casino, to Villas in Vinpearl 1 & 2. We stayed at Vinpearl 3. The buffet meals varied daily and so tasty, and delicious that we could not resist. We booked our stays including 3 meals and the resort gave us the missed lunch when we boarded the bus to the airport. We completely enjoyed and relaxed 5 wonderful vacation days at this resort. Absolutely we will come back here when visiting Vietnam in the future. Thank you Vinpearl resort for your exceptional services and gracious lunch meal.