Bulgari Hotel Shanghai

nice

From the moment of arrival the staff treated you as a VIP but the were not intrusive. From the welcome drink of hot chocolate to the free chocolates and soft drinks in the mini bar were the touches making the stay even more special. The spa was comfortable with a very nice swimming pool and steam room - the massage although expensive was a good experience in a large private room. The room was well laid out and spacious with good WiFi and big screen television. Unfortunately the whiskey bar closes at 9.30 but the bar on the 47th floor had good ambience with great views. The only issue was the evening food in the bar was not up to expectation but the staff handled it in a positive way, however the breakfast was very good and made up for it. The location at first felt a bit remote but it is only a 15 walk to the Bund. Can’t wait to have another night at the Bvlgari

Surrounding need tidy up. Too dark decorations is difficult to adjust new environment. Can’t see well even if it is not clean.

The combination of high quality hardware and excellent service levels made the stay a very memorable one. The rooms are very spacious and bedding, seating areas are very comfortably designed. But stands out most though is the absolute A-class service levels the team has brought forward. They have shown great hospitality and detail to attention.