We had been looking forward to this trip to Malta and had read about the hotel on the hotel's website. We also read reviews from other guests. Our hotel stay started on the street outside the hotel just before midnight. There stood a gentle and polite receptionist and welcomed us with a big smile and a good handshake. He offered to carry our luggage and followed us after a quick check-in up to the room. The room was modest in size, but we have rarely experienced a hotel room that has been so nice and clean. Besides that, it was delicious and practically decorated and everything we wanted from a hotel room was there. We especially liked that we could adjust room temperature and airflow on the ventilation. The bed was comfortable, there was no noise from the street or the hotel otherwise.
The hosts in the breakfast department made sure that at all times we seemed to be the first to provide us with food. They cleaned and stuck the buffet continuously and everything was fresh and inviting.
Next time we will probably order the suite, but only to have tried it.
We fully agree with other guest's reviews regarding staff. They were outstanding.
Thanks for us! We would warmly recommend Palazzo Paolina Boutique Hotel.