Great room in close location to southbank, good linen and crockery provision, good heating/cooling. slightly awkward check in procedure with meeting owner at specific time and parking not very convenient. A long walk with luggage from hotel, and needed coins to leave car out front while checking in- not many travellers have correct coins. But room was good and tidy, adequate towels etc. Pool was out of order (unknown to us) so did not get to enjoy that, but hotel concierge were friendly and helpful. Owner tried very hard to make it positive experience, but felt a little 'hectic' with paperwork, receiving keys etc at times- this process streamlined would make it a great stay over option.