Jewel Grande Montego Bay Resort & Spa – All Inclusive

This resort is one of the best I've stayed out. The staff is not only professional but personal and accommodating. Tadean, Marvin, Jodi and Julian are truly great. They created a great customer experience that will forever been remembered/treasured.

Wonderful

I read the previous comments thoroughly before booking, as I always do. There were quite a few regarding the ac not functioning, and was sceptical, but proceeded anyway. The comments were accurate, but the hotel did make adjustments with portable coolers and fans. Also, the issue was only in the reception lobby area, which was minimal, since we didn't spend alot of time there. The hotel makes up for their shortcomings ( which are inevitable from time to time at any hotel) with their service. We arrived at 11am and the staff cleaned our room and allowed us to check in early. They also upgraded our junior suite to a lux 1 br suite, with a breathtaking 360 view of the sea, at no extra cost. The food was in abundance, pool and beach were clean and waiters were relatively responsive, considering that this was a peak season for the hotel. The food at the steakhouse restaurant was great and the seafood restaurant did not have an entree that we had hoped for, so the wait staff ordered it from another restaurant as a surprise. We were granted late check out and were provided with a cabana to rest ahead of our journey to another parish even after we checked out. As a traveller, sometimes you have to ask for what you need and you would be surprised with how accommodating hotels can be. Overall, a great stay.

Beautiful resort!

So glad we chose to stay here. I usually stay next door at the Ziva but it wasn't in my price range. The jewel is a great property. The food was excellent especially the steakhouse! The steaks were always the perfect temperature. Jerk was yummy right by the pool and it had quite a bit of shade at the main pool. The beach was small but everything was convenient. Really happy with my stay