The hotel is ideally located, which was one of the reasons why I chose it. Check-in went quickly, and as a Lotte rewards member, I could check in somewhat earlier than announced, which was perfect. At first glance, the room was spacious and the view spectacular. However, after a little while, I noticed rust in the shower and walls in desperate need of repainting.
The hotel had placed a note in the room stating that construction work could be somewhat loud and that earplugs could be picked up in the reception. Sadly, ear plugs or headphones with noise canceling could not keep out the noisy traffic at night (street cars and motorcycles) or the construction work across the street. The hotel should consider changing the window glass to soundproof glass and curtains to help with the noise because it was intense, and I did not have one good night's sleep in that room. The only reason I decided to stay in that room was the view. However, the view did not justify the price I had to pay. Too expensive for the quality given.
I have stayed in other Lotte hotels without issues, and I like the chain, but I might have to consider a different option for my next stay in Seoul.