The Summit Hotel

Great stay

Love staying here. It’s new and clean and upscale and affordable all at once. High quality property compared to everywhere else in the area!

When you travel a lot for business. You understand that hotels and people that work in hotels may have a bad day. So the review of a hotel should never be about one circumstance or even two. Employees of this hotel were polite and friendly. This hotel has problems. Dining at this hotel was a challenge. First night after checking in I went to the restaurant bar area sat at the bar and ordered almost immediately. Young girl behind the bar took my order For an appetizer. 25 minutes later. I asked about my order and she looked befuddled and said she would go back to the kitchen and find out. I never saw her again. After a short while I asked another young lady behind the bar to check on the appetizer and the first lady I spoke to you. Never saw her again. An older mature lady Delivered my pretzel appetizer. I then ordered my main course. After waiting a long period of time it also came. A young man who I perceived to be a manager type gave me my meal and I asked To get the check. He said well you had problems with getting your food on time so we’re going to comp your meal. Great! Strike one but no problem. Next day I get up to have breakfast at this hotel. I go to an area where there is a buffet there isn’t a hostess nor anyone. I did not want to eat at a buffet but it looks like no other option. Ate my breakfast looking for someone to Pay , No one. Two, that night the floor above me had I guest that was so noisy. Even after I called down to complain it didn’t help.Strike 3

Very attentive staff. Great hotel, great amenities. Excellent value. Excellent breakfast. Also, complimentary parking. Only a 15 minute ride to Xavier University. The only negative was loud construction outside the window. Would definitely stay here again!

Modern and very clean. Will stay there again.

As soon as we pulled up the service at 11pm was great!! Friendly front desk service and the property was very clean...I was worried the pics online would be too good to be true..BUT they were right on the money. BUFFET breakfast on the 4th floor was excellent!! Wish we had an extra day to stay...Apparently there is a pretty cool pool room on the main floor we missed. We will be back for sure!!

Nice Hotel. Will stay again.

Loved the hotel, Staff, Rooms, Fitness Center, and onsite Market were exceptional! just a few complaints: Gym - have more free weights, it's packed in the am. Smell - fix the sewage gas issue on the 2nd and 4th floor. Parking - the garage is a Vehicle obstacle course - there are large cement columns every other parking space daunting and probably denting a lot of drivers and cars.

Dog friendly hotel in immaculate shape. Clean and comfortable- this will be my go to for all Cincinnati trips in the future!

The hotel was super clean. I wanted to give it a 10 but some of the staff was so rude I couldn't overlook it. The purpose of our stay was medical. We asked for a wake up call to make sure we didn't miss our appointment. The clerk didn't input the wakeup call. If the Summit doesn't offer that service, he should have told us. Then when checked out, I gave the clerk my email account for my receipt. Instead of asking for clarification, she said she got it. I never received my receipt. I don't trust whether my charges are correct or not. We will need to come back to Cincinnati but I won't come back because I don't trust the staff. However, to be fair, the room was spacious and clean.