6/10
Room and grounds were nice, location worked out very well. Felt there were to many rules. Had to wear a colored bracelet. My family could not bring any guests onto property for meals at our room. Very restrictive. We were stopped from using the walk-over bridge with guests on our way to restaurant because guests did not have bracelet. Fresh towels, for room you must pay. Front desk very unresponsive, no sense of urgency. Checkout. Juan at front desk had us wait while housekeeper went through room to ensure all "Inventory" was there. We waited 20 minutes, and housekeeper reported a fork was missing from utensil drawer. I assured Juan that we did not take any forks, he said we should have checked every single item when we checked-in. He told me we had to pay 3 dollars for the fork, or we could not check out! I paid him the 3 dollars and at the same time the housekeeper called back she found the fork. He laughed, said "sorry" and gave me back the 3 dollars. Seriously, no sense of apology, nothing that indicated he even cared that he delayed us. Overall the vibe here was distrust, not allowed to have guests over and everything has a fee or charge for what is normally basic service at other hotels.
Rodger
Familiereise pÄ 5 netter