4/10
We were some friends booking this hotel for New Year. Our major disappointment was that the hotel closed off the top floors at 9pm, so no service or events for new year celebrations. Hotel policy, they said. This is absolutely unforgivable!
We have celebrated new year in 10-12 other hotels in Da Nang before. They all had exceptional service and happy events on the top floors (of course).
Pros:
Location is good.
Breakfast is good.
Cons:
No hot water in the bathroom. Had to boil water in the kettle to have a wash.
No smart TV, no Youtube etc.Only vietnamese channels
Mattresses are very hard.
No proper place the work on a laptop, only a make-up table.
Reception staff is nice, but don't understand much english. I was actually expecting som kind of copensation, especially for the lack of hot water... but no!
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