6/10
I had high hopes when booking a 5-star hotel and at first it looked very good. Big lobby area with nice materials and a staff that was very polite and attentive. When i got to my room on the 7th floor it all changed though. It was worn and outdated and had a sort of basement/moldy smell. The balcony door sometimes got stuck, it was dusty here and there and overall it did not feel like a 5-star hotel. Breakfast was very good and had a lot to choose from(Viet, Thai, Korean, Western etc.) The place was fully booked when I was there so sometimes you had to wait 10-15 mins to get seated. Rooftop bar had an excellent view, but dont have high expectations for the drinks. Super friendly staff though. Also there is a big construction site on the lot right next to the hotel, so there was a lot of noise.
All in all - Excellent staff, not the greatest rooms.
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