El Cielo Winery and Resort, By Karisma

An amazing week with a great staff! Sergio was fantastic!

We needed 4 bedrooms so we booked two residences it was so much fun! We had lots of room!

Probably the nicest resort in the entire Valley.

Un Hotel nuevo, con buenos cuartos, pero muy muy muy mal servicio. En verdad pobres ya que no tienen idea como dar un servicio de nivel en el hotel.

Great room, clean and new. The only downside is that the property is still being finished. Once done, it will be awesome.

Weather was perfect, the accommodation were amazing and service even better. all arounf perfect trip

It’s anew resort I booked cause I wanted to have a romantic evening but the fire place outside and the room didn’t work the lights in the bathroom kept turning on. When we were outside my fiancé stepped on a nail that was left during construction. The room Want worth 700. I called manger left a message and two days later I still haven’t received a phone call. They said sorry it does t work. The pool is in a poor location when cars drive by dust goes all over u. There is no in room Service. I asked Alberto one of the butlers for managers info and He refused to provide information. There was a party at the winery next to us and we were unable to sleep as the music was too loud. U til 1 am. Extremely disappointed

Everything from the property to the staff and service were second to none. My wife and I are in love with Cielo and we keep coming back.

Anai zing place, by far the most luxurious accommodations in the Valle de Guadalupe, and they are still adding more features like the upcoming Spa and Pool. Service was impeccable and attention by staff was awesome, We had a short 1 night stay but will be back!

The location is great and the room was very nice, fireplaces and room service are very good, we had a great time. Service at the breakfast room could be better, so the room cleaning; We had a situation where we required medical attention, the Valley in general is not prepared for that, we feel the hotel could do more but prefered not to, next day we have to make arrangements on our own and pay transportation to go to nearest hospital.