JANEIRO Hotel

This is a beautiful hotel and we had a lovely stay here. The staff was all very friendly and accommodating and the location was great, right on the beach in stunning Leblon. We loved the free bicycle rental too. It was so fun to take advantage of the beach front street being closed on the weekend to cars. We also appreciated the cookie/water and accompanying turn-down service. The rooftop has fantastic views and the small pool does too. Our only complaint was the lack of filtered water (not in plastic bottles) and fresh juices (only juices were in plastic bottles). If Janeiro can improve on sustainability/eliminate so many single-use plastics, it will be truly perfect!

Excellent and safe location to see all the Rio classic sights. Staff were great and the late check out free of charge was very much appreciated as we had a late flight back home. Roof top bar and pool was stunning, great views and a fantastic place to chill after a busy day sight seeing or on the beach.

Very attentive and nice staff - nice premises and very good location

Lovely hotel on beach. Excellent service etc. They said that somewhere in the fine print no children allowed, but it wasn’t clear. They would not let our grandson in the hotel or pool. Will have to find another hotel for future stays.

Loved this hotel and will try and stay next visit. Team spoke perfect english- very kind and helpful. It is tres chic and in the BEST neighborhood.

Beautiful boutique hotel. A bit overpriced for what you get, but still really nice. Its clear that they need to fine tune some of the "soft opening" kinks. And the walls could be thicker (can hear people outside the bedroom and walking in the rooms above). Location is awesome. And overall really beautiful.

Worst customer service ever. Managers and staff are the rudest and will make your stay “horrible”. They make their own policies and laws on the spot. I really wish I never stayed here. Will be contacting our bank for a refund

Worst and most horrible customer Service. They don’t have a policy, they make their own rules and own laws. Will be contacting bank for a refund

The staff were very friendly, our “ocean front” room was clean, spacious and quiet with a large comfortable bed, a double shower overlooking the beach, a Netflix ready TV, all the amenities needed (plus a complementary pair of Havaianas flip flops) and a bathtub. Overall an amazing experience! When booking be aware that the ocean view rooms are partial ocean view rooms; if you want a full ocean view book “ocean front”.