2/10
This was the worst place I have ever stayed throughout Europe. We stayed twice on either side of our Amalfi Coast trip.
When we arrived at 2.30pm there was no one onsite and we stood outside for more than half an hour to receive booking details. The room was disgusting. The shower was mouldy, the toilet did not flush properly and it smelt so bad. The room looked like it had been trashed, even the lamp next to our bed looked like it had been shattered and glued back together. The bed squeaked all night long and kept us awake. A lady was waiting outside our room at 7.30am to pay the city tax even though we were told to leave cash in the room.
We received booking instructions at this time for our next stay.
The second time we stayed we arrived late at 10pm and when arriving at our room it appeared we had a single bed, one towel and one pillow even though we booked a double room. The power point was unsafe and falling off the wall. The bathroom smelt disgusting. The worst part was they lost our booking and had a lady knocking on our door at 7.30am asking for our details. Once they realised they had messed up we received no apology and they harassed us to pay the city tax.
I would like to request a refund. We have travelled Europe for three months and this is by far the worst place we place we stayed. This place should not be available to book.
Hayley
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