The hotel was located close to the old part of town, with paid parking close by. Staff at the reception desk were very knowledgeable, helpful and spoke perfect English.
The room was large (superior) but the heated towel rail in the bathroom did not heat up, thus towels stayed damp and were only replaced when left in the bath tub. The room was made up daily, however bedding was not replaced daily and on one of the three days we stayed, the room wasn't made up until early afternoon.
Breakfast wasn't included in the price of the room and charged at an extra €20 per person, per day. This making it a very expensive room.
The food in the dining room was OK, small, well cooked portions, not too expensive.
All staff, with the exception of the maître d we're exceptionally polite and most spoke very good English.
In all, we found that although the hotel was OK, it didn't really feel 4* and we felt it was not good value for money.
We will not be using this hotel again.