The hotel has a nice location on a hillside, with excellent views. The only drawback of this is that you are best off with a car in order to get around the nearby villages and Como area. This is something I would recommend regardless of where around the lake you stay, though.
The hotel staff are extremely polite, friendly and service minded, and helped us with various tips and requests. Truly top notch.
The rooms are clean and neat, by no means exceptional, but the terraces are nice. The breakfast is a perfectly good continental breakfast. Nice and clean pool area, and free wi-fi and garage.
In short, an excellent hotel for the price.