6/10 – Bra
18. januar 2014
Rooms need upgrade - great outdoors
Took our three young children here for a holiday and enjoyed the fantastic location by the beach! Outdoor swimming pool was also nice. Our apartment on the 8th floor had a great view but was in need of an upgrade. Cleaning of the room before we arrived had been a bit slack with a broken lamp and old sock left behind. One of the staff members managed to loose her temper both days we were buying ice cream for the kids - apparently she did not 'have time to' listen to the translations required for the kids to understand and she sent our seven year old away in tears. Really unnecessary and unprofessional. Mind you, all other staff was very helpful and friendly!
Hege
Hotels.com-verifisert gjesteanmeldelse