This is my third time in Alicante, and my first time on this hotel. Im sure this wont be my last time on this hotel! The service was excellent!! Even though their english is not the best, they tried really hard, and always with a smile:) the location is perfect, it is in the middle of the center, and everything is close(nightlife, shops, beach). The cleaning lady was very sweet and did a great job cleaning our room! New towels and everything cleaned up every day. I dont understand why this hotel only have 1 star, it should have 3 or 4!