We were given a room in the building behind the pool area. The room was dirty, and had a distinct smell of humidity in the bathroom, and we soon discovered small bugs in the bathroom. There were clear signs of moisture damage in the bathroom. We complained, and the reception sent a cleaner with insect spray. We asked to change room, but were told that the hotel was fully booked and that we could change room the morning after. The next day we were given another room in the same building. This room smelled like a wet dog. There were several bugs in the bathroom, and the day after we also found bugs in the bedroom wall and on the sheets. These do look a lot like bed bugs. We complained again, and after showing the bugs to the cleaning lady and a member of the staff, we were given a room in an other building. All the way the receptionists were rude, and wanted to fix every problem with insect spray. I am mostly concerned about having bugs in our luggage, which we now have to debug at arrival back home. The hotel did not give a good impression regarding the matters above. I do not feel sure that they will actually solve the problem with bugs in the rooms. My best advise is to stay away from this hotel.