This hotel has much potential. It's modern and clean, has good facilities and fast and stable internet. It's just outside the main avenue in Tunis. Breakfast is very minimalistic, but it was included and fresh. The staff, however, is appalling. Ask them for help and they'll let you down, even at critical moments. I almost missed my flight because they never reserved the taxi they promised to and there are no taxis around at Friday evening during prayer during ramadan. They're just too busy having fun with each other and are unwilling to do anything for their guests. If this improves, the hotel would be great, but for now, I'll just book anywhere else.