The Drake

My wife and I decided on a stay cation here at The Drake in Chicago IL for Valentines Day. Upon our arrival we were unaware that there was no valet which was only explained once we checked in. All socializing area were completely close because of Covid 19 but they allowed gathering in the hotel lobby which was not inviting as we came in. This immediately ruined the mood and vibe of the Valentines Day feel. We went to check in to find only one person working the front desk and a line of people waiting to be checked in. You would think a hotel of this caliber would have more than one staff member in in a day like this. We get to our room and it is right off the elevator which not a big deal if the room was sound proof but it is not. You hear everyone talking getting off the elevator. We decided to go for dinner and we we get back to the lobby again a group of people who just ruining the vibe hanging around. We were so disappointed in our expectations that before we went to dinner we asked to cancel our reservation and all we got was a we have a 48 hour cancelation policy. Their was not listening to our concern or any accommodations trying to be made. We just left and went back to home. Very disappointed in this Hotel as it is a staple of the city of Chicago and its historic value. To spend a night there was on the list of things for us to do and it did not measure up.

Worst quality and service. You call the front desk and they are all the time busy unless you go downstairs to wait in line for any answer. My room has breakfast included which I paid extra and there was a bagel and coffee which I can get for 4 dollars from outside. I would give rating three stars.

Love The Drake! Easy check in/check out. I was given a fantastic corner room overlooking the lake.. simply beautiful even in February! The staff at the cafe were friendly and I thoroughly enjoyed my stay. I’ll be back!

Such an incredible Hotel with an equally incredible history. From check in to check out the staff were professional, and courteous. The hotel itself was very luxurious at a very reasonable price. Every floor had something unique to offer, the room was very well prepares to our liking. We will certainly be booking with the Drake again,and again.

Everything was ok. Only thing they don’t clean our room during our stay. And no parking. Parking was to expensive

I liked I wish it was microwave in the room and I could have had top floor room

Classic hotel! My family and I enjoyed our stay! Beautiful area and close to the Mag Mile!

At first i thought it'd be a glorious stay, but then our room kept having a cold draft come in, one of our showers leaked water all the way out of the bathroom, the fridge didnt work well and one of the lights in the bathroom didn't work.

Great stay. Just too bad covid caused all the restaurants abs tea time to be closed.

Great service. Room was clean and comfortable. Bathtub didn’t drain and no fridge were the only problems I had.