Best Western Hotel Hamburg International

The staff was super friendly, no problem with the parking. But the hotel itself is a bit old, they still have regular room keys with te metal keychain, I was a bit shocked as well. No AC, with could make it unbearable. It's was not bad, I just expect more of the brand.

Good hotel, clean & comfortable

Nice hotel, good service. Comfortable room. There is a metro station within 5 minutes walk of the hotel which takes you direct to city centre (10 minutes on the metro). Was a quiet location so slept well

This hotel was a few stops from the centre of Hamburg on the UBahn so was ideally placed for us. We arrived early but the Receptionist had no problem offering to keep our luggage safe whilst we went out exploring. The room was an adequate size - after all we only needed it to sleep in. There was a kettle to make tea and coffee (my only small complaint was that the cleaner never replaced the coffee whitener but reception were always available to get additional supplies). The shower in the modern well lit bathroom was great with nice shower gel/ shampoo. The weather was really hot whilst we were there and the rooms didn't have air conditioning so a fan would have been a welcome addition to the room. We didn't eat in the restaurant but it looked modern and clean and I overheard some customers a praising it. We did use the bar one evening and found the staff to be really friendly and the prices comparable. I prefer to be a few stops away from the centre so would have no problem staying here again if in Hamburg and would definitely recommend it