Malone Lodge Hotel, an Ascend Hotel Collection Member

Had a faulty shower for 4 days which wasn’t fixed till my last night. Couldn’t have a shower for 2 days

Staff were so helpful and lovely. And it's the staff in general (right from when I checked in at reception to the excellent service at the hotel restaurant (knife & fork grill) Also, the water and biscuits in the room was a lovely touch Excellent customer service. I would definitely stay here again

The apartment was huge and was perfect from many perspectives. It was let down by a stained and stretched carpet in the bedroom and the kitchen facilities were slightly dated. However good value for money.

Great hotel. Will be back in the near future.

We initially only booked for one night, yet extended this to two days. There was no problem with the extension. The bar and food was chaotic, service and wait times were rather hectic. We didn’t really find many good restaurants close by, but there is one at the hotel if you don’t mind waiting. The area was quiet, so we managed a good sleep.