I was extremely disappointed with my stay at Cranley Hotel London, which claimed to be a four star property. The pictures on their own website and Hotel.com are very fancy, but it seems they were taken 50 years ago. In reality, when I checked-in in 2022, the room was dirty and uncomfortable, with stained carpets and curtains that were falling apart. I took a few pics of the yellow stains on the curtains. it seems they have never been washed and changed for the past 50 years. The bathroom was a disaster, with mold around the bathtub! Whenever I opened the tap to wash my hands, a sharp noise came from the water pipes!! it's totally unbelievable and catastrophic!! To top it all off, the staff were completely indifferent to my complaints and seemed to have no interest in making my stay more bearable. When I complained to the receptionist during my stay, the guy replied :"So how much do you pay? the hotels on this street cost at least 400 pounds.". How rude!
I would advise anyone else to avoid it at all costs!