4/10 – OK
28. desember 2022
Misleading information
Misleading information in the room description. It tells the rooms are suitable for 4 people, but it only has beds for 2. They could offer us one extra bed (still only bed for 3) but would charge us almost 50% of the room price for one bed even we had already been charged for extra guests. Really disappointed at hotels.com which couldn't solve the problem for us. 1000 rooms and 6 elevators and some out of service. A lot of waiting and stuffed elevators. 2 elevators are reserved for the top floor pool/bar area. The pool area on the top is free for hotel guests, but only until 16:00. Then the pool closes and you have to pay to get up. Never experienced anything like it on any other hotels I've stayed. They have good breakfast and friendly staff, but it's not good enough to make us go back again. Will not recommend more than 2 people in one room, if more find another place
Pål
Pål, familiereise på 9 netter
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