Crowne Plaza Minneapolis Northstar Downtown

King room was very small, not luxury at all - parking garage area to get to hotel is a little sketchy and employees outside the stairway were smoking weed two different times we came through there. Our room down at end of the hall next to ice machine , soda machine and probably because we booked third party that is one of the rooms they give for that kind of booking. Walking distance to Stadium , Eateries and Church was good. Breakfast was OK

Great!!

The hotel is nice and we have stayed here several times over the years. You are definitely paying for the name and location. The service wasn’t good. We booked a king room and were given a room with two tiny beds. They said since we booked on hotels.com that we could not get the room we wanted since we didn’t book through the hotel. So they basically punished us for using this website. There also was room service dishes in the hallway pretty much during our entire stay. Lastly, since we inquired about the incorrect room, our room was not tidied up for our second night stay. They said it wasn’t intentional, but the housekeeper (who was very nice and apologetic) didn’t even have our room on her list. Clearly something was fishy the entire time... or their service really has gone downhill. Either way, this will be the last time we stay at this location. Also, the parking is “reduced” to $25 for hotel guests, but they were letting people park in the ramp for the football game for $10. I really feel bad for writing this review, because we are not complainers. This was just a horrible experience for us.

We loved the location of this downtown hotel. The room was comfortable and the breakfast was very good.

Don't stay here if you don't want to be charged twice. I paid through Hotels.com via Paypal when I booked so our room was already paid for and when we checked in the front desk asked for a credit card to have on file, he said it was a $100 deposit that we would get back and instead they ended up charging us for the room AGAIN. An extra $419 charged right before Christmas and I called and have a case number to get our money back and they said the manager would call within 48 hours and it's almost 4 days and no call. The drawer in our room on the nightstand wouldn't stay shut and the carpet was so dirty looking. The only good thing about our stay here was the location and the bartender was so friendly.