I have worked in and/or managed at several hotels. I understand that they are cleaned by humans and errors are made. But my room just kept disappointing. Turning on the lights near the bed, you could see the dust hanging on the walls. I was tired and did not care. Went to the toilet, saw a couple hairs on the floor. Sigh, I was tired and did not care. Checked the bed, it was pefect, so I was happy and wasnt going to complain. Next morning, I went to shower and noticed that the bottom of the soap dish looked weird. I touched it thinking it was just maybe the bottom of the dish. Retch! Nope. A soapy puddle with a bit of plastic in it. Then a hair in the tub, definitely not mine. I went to console myself with coffee to find that the machine wasing missing it's basket to hold the filter.
The lady at the desk was lovely and worked to make it right and gave me another room to shower in as well. That room was clean, but that tub had badly chipped paint. Just an observation there. Next, the shuttle to the airport didnt show up until the poor girl at the desk chased him down. I had left a buffer for this possibility, but it just added to the disappointment.