The Normandy Hotel

Veldig hyggelig hotell, med super service! Artig og særegen stil på dette hotellet. Gratis ost og vin hver dag kl 17. Bra beliggenhet. Anbefales!

Et meget intimt og koselig hotell med flott beliggenhet i et rolig strøk. Likevel sentralt med gangavstand til sentrum. Veldig profesjonelt og serviceinnstilt personale. Frokost midt på treet. Wine and cheese kl. 1700 hver dag. Gratis. Meget hyggelig.

Friday morning I was having coffee in the eating area when the manager came through the area with his black and white dog trailing behind. I did not give the dog eye contact or gesture toward it in any way, yet, it came up to me jumping and scratching at my legs and lap and tried to come up on the coffee table. I called to the manager, "Sir, you need to call your dog." He turned around saying nothing to me or his dog and walked in my direction. He peeled the dog away from my legs as it was scrambling to get on my lap. I was steadying my coffee and said to the manager that his "dog is being intrusive". I was not acknowledging the dog in any way. The manager said nothing, but, as he lifted the dog up he momentarily held the dog's face very close to my own. I continued to ignore him, but, at this point felt very unsafe around the manager. I felt his behavior was aggressive and intimidating and was intended to put me in my place for having verbalized a rational expectation of his dog. I was quite shaken by his behavior and still am. I need to know what the safety plan is for a woman who makes a request of a male manager and is then treated disrespectfully. This did not call for a 911 response, however, I felt there was no hope to resolve this issue without third party intervention. The manager's irrational and aggressive actions were in sharp contrast to the otherwise respectful and accommodating behavior of the other staff so it is difficult to actually give an accurate review.

They are trying hard, and it is clear that the hotel was recently remodeled. However there were a few things that did not met my expections. The reception needs a proper counter. In the bathroom there is no proper place to put your toiletries. The small glass shelves are not straight and my toothpaste fell into the toilet. There could be better curtains on the windows that allow sunlight to come in and provide you privacy.

Staff was very friendly. Rooms were comfortable. Great location!