Sonesta ES Suites Charlotte Arrowood

Clean room ,bathroom clean ,clean sheets No complaints here👌

It was great overall but they didn't have house keeping

Great. Wish we could’ve stayed longer

Room was filthy, furniture and curtains severely stained, no fitted sheet on bed, and someone else’s hair still in tub and stuck to dispensers. Upon arrival, saw a barutiful building and was completely shocked to see the guests coming and going all had the typical appearance of vagrants and heavy drug use. My toddler and I were unable to sleep until the party in the room across from us stopped at 9am, during which time there were several overnight fights and a lot of excited shouting in the halls from guests. The walls were so thin I could actually hear the guests beside me rolling over in their bed, and at around 3am someone went out their window onto the ledge to smoke a cigarette outside my window. I’m on medicine to aid my breathing and between this and the smell of weed and pure feces coming from the room across the hall, I could barely breathe and had to go to the hospital upon leaving. It was my understanding there was no smoking?? I left stressed and sick and would never recommend this hotel to a single soul.

Don't stay here, it appears this is now a welfare type hotel, you'll be accosted in the parking lot by hangers out as soon as you arrive wanting to sell you various things and then they will prowl the hallways, banging on doors until they find someone to open them (you). I was luck, management happened to get off the elevator while I was confronting a pair of never do wells so it ended ok. It would be better if management stopped this type of behavior BEFORE it had a chance to get started or enforced the locked access policy I assumed to be in effect, but seeing the same trouble making individuals hanging out at the entry/reception desk it's clear what side they're being a part of. Avoid, they're better properties near by that care about your security

Quiet and comfortable

It was awesome! The front desk service was exceptional. The room was spacious.

Nice clean spacious

Room needs to be a lot cleaner, too many strange hairs on the bed cover

The room was a nice sized suite with a kitchenette. The shower was a little dirty (pieces of used sop ftom former guests in drain) All in all the stay was good.