Radisson Blu Hotel Klaipeda

Very difficult to book hotel room on hotels.com to include children as even with 1 child it insists you book 2 rooms for most hotels! So i always ring ahead and discuss hotel policy before booking, rang and was told needed junior suite for 2 adults and 2 kids under 5 even though no extra bedding would be available or an increase over other rooms. Junior suite was not available so reception and reservations manager said a premium room would be allowed and she will organise everything to make sure we have queen bed and a crib. Got email confirming everything. Made booking and arrived at hotel, same girl i spoke to on phone was on reception. She now said the premium rooms left had only 2 small single beds in them. She suggested pushing them together! We explained the obvious reasons this wouldnt work and she offered a standard room with a queen bed instead, even though it was conditional we booked a premium. I asked for a refund on the difference in the rooms and complained. A refund seemed a step too far and a manager was called, they spoke and now a premium room with a queen bed was available and ready. Not a very nice way to be welcomed and obvious upselling for no reason other than they feel it necessary! I feel it is unethical and dishonest to treat a family this way, we didnt have breakfast included so there was no difference to the hotel if we had our kids with us. Only bad point to what is a beautifil city, we are planning to return but wont be staying at radisson again!

Overall good hotel with very good breakfast delivered to the room ( hotel was busy with just few rooms so breakfast was delivered to room ) Thanks for the friendly staff.

Probably the best hotel in lodging-challenged klaipeda. Solid three stars.

A very decent hotel with all the necessary amenities. Friendly staff, delicious breakfast, perfect quote location, however still within short walking distance to old town, harbor, and all other main attractions. Highly recommended.

The staff are friendly and helpful and the free car parking a bonus, but - at this level - stained carpet in the bedroom should be unacceptable.The hotel is about 10 mins walk from the old town.

Nice hotel a little bit outside of historical area (10 min walk). Great staff and modern rooms.

An ok radisson blu hotel, about the average for the chain. Everything is on the smaller side (lobby, hallways). Room was fine.

The best way to describe our stay is that is was average. It had what a hotel should have but it was very overpriced (mini bar, price of room etc.. and the decor in the rooms was dated but location and service from staff was great.

I have stayed in Klaipeda a few times but this is bar far the best hotel experience, well presented, clean and a wide range of hot and cold food at breakfast (especially impressed with having skimmed milk available). The staff were all very polite, professional and helpful and for someone who isn't able to speak Lithuanian their command of English was as good as if I were staying in London. Thank you.