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Resort i luksuriøs stil, på stranden, med spa og nær Aquaworld
Place was great in every aspect. Francisco who waited on us at the pool was efficient and…
jan. 11, 2021
We have been to Cancun several times, but never with our children. This time we took our…
jan. 7, 2021
Husk: Samler du 10 stempler, får du 1 bonusovernatting*.
Spaet er åpent daglig. Gjester under 18 år er ikke tillatt på spaet.
Tidlig innsjekking kan avtales mot et tillegg (med forbehold om tilgjengelighet, beløpet kan variere)
Sen utsjekking kan avtales mot et tillegg (med forbehold om tilgjengelighet, beløpet kan variere)
Barnepass tilbys mot et tillegg
Flyplasstransport tilbys mot et tillegg
Det er ikke mulig å garantere at du vil bli tildelt et stille rom.
Kun registrerte gjester kan oppholde seg på gjesterommene.
Enkelte fasiliteter kan ha begrenset tilgang. Gjester kan ta kontakt med hotellet for flere opplysninger ved å bruke kontaktopplysningene på reservasjonsbekreftelsen.
Gjester under 18 år er ikke tillatt på spaet.
Dette overnattingsstedet opplyser om at tiltak er iverksatt hva gjelder ekstra renhold og gjestenes sikkerhet.
Det brukes desinfeksjonsmiddel til rengjøringen av overnattingsstedet.
Det er innført tiltak for å sikre fysisk avstand; de ansatte bruker personlig verneutstyr; det er beskyttelsesglass mellom de ansatte og gjestene i hovedområdene; gjestene får håndsprit.
Hvert gjesterom vil stå ubrukt i minst 24 timer mellom hvert opphold.
Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt.Golf, massasjetjenester og spabehandlinger må bestilles på forhånd, noe som kan gjøres ved å kontakte overnattingsstedet før ankomst på telefonnummeret som står oppført i bestillingsbekreftelsen.
Navnet på kredittkortet som ble brukt ved innsjekking til å betale for tilfeldige utgifter, må være hovednavnet i reservasjonen av gjesterommet.
Spesielle avbestillingsvilkår eller -gebyrer kan gjelde ved gruppebestillinger (mer enn åtte rom på samme overnattingssted/datoer).
Dette overnattingsstedet godtar American Express. Ingen kontantbetalinger.
Vi har inkludert alle gebyrene overnattingsstedet har informert oss om. Gebyrene kan imidlertid variere, for eksempel basert på oppholdets lengde eller boenheten du bestiller.
Paradisus is gorgeous and they did an excellent job of cleanliness and safety with the covid issues. We had 5 rooms and a group of 11. The waitstaff and spa staff was very attentive and excellent. we had a lot of issues with reservations for meals and events because we couldn't get our app to work on our phone. The Reserve was wonderful, loved the amenities, but the regular front desk checkin area is very unhelpful and slow to respond. Beware check out takes as long as checkin and they won't let you leave and keep a credit card on file. No big deal - if you know in advance and are not trying to get to the airport! Beautiful property though and even with a fees hassles and issues it was well worth the trip!
Pamela, 7 netters familietur, des. 15, 2020
Ekte gjesteanmeldelse fra Hotels.com
Staff servers were amazing and the actual hotel was beautiful. I dId not care for concierge service. They kept trying to push us to go listen to their spiel on their new hotel “Circle”. We were on vacation and not interested. We were approached by multiple people daily. Once I wasn’t interested, they stopped being helpful. I wanted to rent a cabana for the day and they kept telling me how much free stuff we could get by listening about the new hotel. They never did reserve the cabana for us so they were out the money for that. We also paid for a luxury ocean front room, which we received but the view was blocked because all the AC units and exhaust were in front of us. The exhaust was from the restaurants so our room smelled like food and was so noisy we couldn’t have stood on the balcony to enjoy the scenery and breeze because of the noise and smell. Since the hotel was at reduced capacity, that was disappointing since it wasn’t full. Trying to get reservations for dinner was also a challenge and you had to basically make a reservation prior to arriving.
Lora, 4 netters tur, des. 10, 2020
Ekte gjesteanmeldelse fra Hotels.com
Best of cancun
Randy, 3 netters familietur, des. 3, 2020
Ekte gjesteanmeldelse fra Hotels.com
Wife and I had a great time here celebrating our 11th wedding anniversary. We even got a free lobster dinner on the beach while there.
Brian, 3 netters familietur, nov. 21, 2020
Ekte gjesteanmeldelse fra Hotels.com
I like everything!! Very clean, good service!! Wonderful
Saryyyuni, 4 netters familietur, nov. 20, 2020
Ekte gjesteanmeldelse fra Expedia
Workers was very good very friendly staff and food was very good property was very clean
Racquel, 3 netters romantisk tur, nov. 13, 2020
Ekte gjesteanmeldelse fra Expedia
Overall excellent. Minor issues that didn’t matter overall but caught my attention were the following. Sheets smelled like old water (maybe humidity buildup?). They are pushy on their timeshare meeting. Minibar wasn't stocked and we had to do a daily water/beer raid. Seemed like covid excuse was overused for lack of services/amenities promised. Overall, as stated, excellent experience, awesome view, friendly staff and beautiful hotel. Special thanks to Housekeeping (she didn’t know about sheets, it didnt matter enough to us), waiters and bartenders.
Gabecastaneda, 5 netters romantisk tur, nov. 5, 2020
Ekte gjesteanmeldelse fra Expedia
They change our stay at Paradisus Cancun to Playa del Carmen and it wasn’t a nice hotel
Campos, 7 netters familietur, okt. 24, 2020
Ekte gjesteanmeldelse fra Expedia
Service was very inconsistent and slow. Staff dropped the ball in the restaurants. Property was clean.
SergeyPip, 8 netters familietur, okt. 23, 2020
Ekte gjesteanmeldelse fra Orbitz
The staff was incredible, no complaints there. We had booked the Paradisus by Melia Cancun but the day before we're to leave 10-12-20 received an email telling us this one was closed due to the hurricane that went through. Understand, can't help that, they offered their other place Paradisus by Melia playa Del Carmen. It was my birthday and I didn't want to not do anything on my birthday so I took this option. Once arrived and checking in the lady offered a "VIP" accommodations for an additional $200 which included a jacuzzi (which come to find out almost all, if not all had them) and it would be in an adult only area. Then once we said Ok to the upgrade it went to $250 (access to the private beach area) we agreed (it was my 50th) once in the room which was very nice, I hear kids in the pool I went to look and sure enough. Love kids have 4, just wanted some time without. The private beach area was nothing more than some nice cushion recliner chairs with an umbrella which the first day were all taken by people that weren't suppose to be in this area we were told. The next day we reserved a spot and was able to use it but then we had to fight off a hungry racoon with the help from the staff from taking our lunch. They were all over place which I get it we're in their environment and they smell the food in the trash cans. The real problem was I believe they knowingly "upgraded" us to an area that we weren't able to use let alone enjoy. We won't be back to the Playa Del Carmen.
Victor, 3 netters romantisk tur, okt. 12, 2020
Ekte gjesteanmeldelse fra Expedia
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