Hotel Santana

Didn't see any shortcoming in this hotel. Staff always with a smile were up to help.

A very nice stay, from Morning till Night!!

Very good hotel, good location, very good breakfast. The hotels pool is OK but it is closed too early as 7pm. It should open at lease to 9pm when it is winter. And unfortunately the hotels guest have to pay for the sauna.

Good serivce for the price.

Everything excellent except the pool. Pool was too cold for winter time.

Hotel had a construction site next door so constant noise from the build next door. Was moved to another room which was away from the building works but small basement time room. Very disappointed for the price paid. Hotel is in a poor state of repair in the rooms. I would say 2-3 star. Definitely not a 4 star.

Good food, very clean and nice

It is a nice hotel and very good location. The room was very nice and the food was good. Service was great and very familiar staff.

Just returned from a week spent at the Hotel Santana, the stay was very good overall, with the friendliness of the staff being one of the major plus points. In particular Karen the waitress was very helpful and went the extra mile to make us feel welcome, especially the children. One negative about the area currently is the amount of development going on at the rear of the hotel and all around the neighbourhood, which resulted in noise, but not enough to say it was a holiday wrecker, but enough to be annoying at times. We had a issue with the room, which was the bathroom flooded after the shower drain didn’t take away the water from the shower, the issue was quickly resolved by the maintenance team. One piece of advice is to take multi socket plugs as there were only 3 sockets in the room, and with 4 of us in a family room, it meant devices being charged one at a time. If I returned to the area I would consider the hotel again.The family room was nice and spacious, and was everything we expected. Unfortunately the Zen Garden was not open, which would have given the hotel more appeal, especially of an evening if entertainment was put on in this area.