My daugther and me came to the hotel in the nigth at 10 o `clock. We got a room in the basement-floor, just near the kitchen. When we were going to bed, one leg of the bed was missing. We called the reseption-man, and he gave us 8 books (The Holy Bible) to make the bed in balance, and promised us an other room next day. When we woke up it was a strong smell of kitchen in the room. It was not nice to open the windove because it was directly out in a dirty backyard. Then we got an other room in the 2nd floor , and placed our suitecases there after breakfast. Suddenly the firealarm went on and smoke came out from the kitchenarea, just beside the room we had in the basement. We ran outside, quite shocked, and were told that something had been overheated in the kitchen and they were afraid of the gas-tanks. In the evening when we came back to the hotel, we discovered in the bathroom a big hole in the ceiling, just over the toilet. Plaster and nails had fallen into the toilet. We told the reseption-man, and he said this was his first day at job and that he should tell the technical-man the next day. All this happenings were very stressing, specially because this was my daugthers first trip to London. The two next days we spend very liltle time in the hotel, just the time for sleeping. I will not recommend this hotel to anybody. It was a bad exsperience.