FuramaXclusive Sathorn, Bangkok

Big comfortable rooms. Overall good

We booked this hotel for 2 nights for our first visit to Bangkok. The location was good - very close to Chong Nonsi Skytrain station. It’s about a 7 minute walk from Patpong Night Market, and there are always plenty of tuktuks available outside. The rooms were clean and spacious and quiet, and the beds were very comfortable. My children went to the pool and said it wasn’t heated and was quite cold which was a surprise. If booking with children, be aware that older children may not be considered as children. We had our 15 and 12 year old sons with us - admittedly, they are tall for their ages. However, when booking through Hotels.com, we had to enter their ages at the time of booking and we also had to hand over their passports on arrival so the hotel were fully aware of their ages. On our second morning when we went down to breakfast, the restaurant manager said that we would have to pay more as they were too big to be children. I ended up speaking to reception about it because as far as I was concerned, I had booked 2 rooms with breakfast for 2 people in each room and they knew their ages. Reception didn’t make us pay any more but the restaurant manager wasn’t happy about it. Apart from that, all the staff were very friendly and helpful. There was quite a choice for breakfast but not the best I’ve had.

The staff are really fantastic, always a smile and so helpful if you need anything. We have stayed here twice already and have booked our next holiday there. The rooms are a good size. The room we have had tea and coffee and a kitchenette and a big refrigerator. The housekeeper lady was very good and helpful. The hotel is in a good position with just a few minutes walk to Chong Nonsi sky train station.

First time at this hotel. Nice discovery. Staff, room, food, facilities... all good!

Hotel is at good location. 3-4 minutes walk to BTS. Hotel is clean. I've got upgraded to bigger room. The breakfast is nice. One big complain is that hot water is never available. I mean it will get out warm for a minute or so. Then you're left with cold water. I might be unlucky but that's the experience and I don't like that given the amount I've paid for.