Hotel Villa Franca

Great hotel. Very nice experience. The hotel is about a 10 min walk down the stairs to town. They have a shuttle that comes every 30 min from the center of town back to the hotel which I highly recommend using vs. cab or walking!! The shuttle runs in late evenings and in mornings but not at all times so coordinate your trips to town based on the shuttle to avoid walking up. The gym was nice and perfect what we needed. Staff was very helpful.

Belt was stolen from insite my suitcase. The hote manager refused to accept responsibility.

Everything about this hotel is perfect. The concierge at the hotel, Lorenzo, made it even special by booking us at the right restaurants and activities.

I was surprised not to love it more, but overall the hotel was just missing that extra special touch that make great hotels really great. Help with reservations seemed labored, we were never greeted by name, the rooms and facilities were generally tiny- even for Europe standards, and we left feeling like it was ‘nice’ but not incredible. The question you’ll have to ask yourself is whether the price you’ll pay is worth ‘nice.’

5 star hotel, albeit pricey but worth it. Incredible views, welcoming staff and concierge were extremely helpful. Perfecto !

Hotel was great but I will never use Hotels.com or any Expedia company in the future

Great views, service, and chef us awesome

This stay was amazing. Great service, amazing views, friendly staff. The free breakfast was top notch. The only complaint was the incredibly small room size, I wasn't even able to open a standard suitcase, and had to store it in the walkway to the balcony (There was no dresser, closet or place to put this- seemed odd). Overall, great stay and would upgrade to a larger room next time.

Very expensive hotel, teeny tiny rooms, no coffee, no ironing board or iron but you can pay a very high price to have anything pressed!!! Only one complimentary water a day for 2 people!! Stunning view though

The staff and service at the hotel are excellent. The room however was extremely small and much smaller than advertised (approx 1/2 the square footage that is advertised). So small in fact that we only had room for one of our two suitcases - and this was an upgraded "suite". The hotel was beautiful though and the views are unparalleled, so if room size (and cost) isn't a concern then I would certainly recommend. The location is on top of the hill, which is not so convenient, but the hotel does provide a free shuttle service for most of the day/night