TRS Turquesa Hotel - Adults Only - All Inclusive

The Hotel is in a great location. The accommodations were great! The food was excellent! We plan to come back

Great place to Relax and unwind. has some of the best waiters (Fidelin @ Kusko Restaurant)/bar tenders (Francis @ the Pool Bar). Beach is great, and there are many activities onsite during the day and at night. The butler service wasn't as great as I expected, and getting reservations at the restaurants for the times we wanted was impossible even though we tried to book a few days in advance. But overall the Hotel was great.

The hotel is old, dirty and needs renovation. The food quality is awful. I lost three pounds while on vacation in six days. Its not adults only family and kids were coming over from the other property hotels to use the buffet and hibachi dinner restaurant. The online portal never works and there are no printed menu's in the rooms or any guides to access to make dinner reservations. They don't take security seriously and had to listen to a drunk couple fist fighting for 2.5 hours in the middle of the night before the hotel came to resolve the issue. I had to beg for towels and clean glasses or water daily. The butler forgot request faster than a sentence could be finished. No one in the spa speaks English. There were bugs in my room. Weeds growing at the pools with lots of ants. They allow guests to smoke beside others eating in the restaurants. The bartendars and cart drivers are very rude to the guests. I saw lots of drug deals go on between bartendars, cart drivers and guests. They allow speedos and topless women at the adult beach however they were all out of shape fat people. The guests were white international trash with no manners. By far this was the worst quality resort out of three I stayed at this year in the Dominican. You can not order room service on your own you have to do it through the butler. No wine glasses, utensils or ice come with room service orders. I was told guest needed to drink out of the wine bottle. There are excessive flies in the buffet area.