We had ordered this hotel for one week mid-July. We´d order a deluxe room for 4 people and a dog. When arriving at the hotel, the view and site were beautiful. Looking closer to the hotel, it was a clear lack of maintenance. Big spots with paint falling off walls, worn out furniture i.e.
They handed over a key to a hotel room situated to one of the terraces. When arriving at the room which was laying in the corner, the door was very narrow (app 70 cm). Entering the room the disappointment was total. There was this little room, without any windows, a bunk bed on the side, and a double bed. There was absolutely no extra space. No space to put luggage or anything. The bathroom was maybe 3 sqm. The room was painted white, with no pictures on the wall, and just a roof lamp with some fluorescent light bowl. The room was absolutely terrible, and would, in my opinion, fit better in a 1 or 2-star hotel, or youth hostel.
We complained since this was not according to our order, and we absolutely could not stay there, not even for one night. They explained that our De-luxe double room we had ordered was not available before the day after, but we could get an extra room for just this night. We got an extra room which was small but acceptable for one night.
The day after we got our new room. This was as small as the one we got the day before but even more worn. The solution would involve 4 moves in 5 nights. Not acceptable. We checked out and left the hotel.