Stayed for only 2 nights and despite the old-world charm of the place, there is a big discrepancy between what is on the Hotels.com listing and the reality of the room. The first (double en-suite) room we got was in the basement and lacked a private bathroom. When we asked for a private bathroom, the receptionist reluctantly offered another room, with a sloping bathroom that lacks good water pressure and hooks to hang towels on. The room is small, and the awkward layout contributed to it feeling more cramped than necessary.
The main positive about the hotel is its location, just a short walk from the British Museum. Unfortunately, the hotel itself is on its way to becoming rather shabby, with paint peeling, old bedding, and crumbling rooms.