The first room #320 given to me did not look clean and at my first night I did not sleep well because of bed bugs. And woke up with insect bites. I reported that and they moved me to a different room. Bigger room #301, looks cleaner, but still woke up with insect bites every morning. I reported it. And when I checked out, the receptionist said that my first room #320, after investigation, there were no insects, even after I showed them my insects bites. I felt bad for implicitly she said I made it up. I'll never book in this hotel ever.