Courtyard by Marriott Indianapolis Downtown

The hotel was very loud this trip. The people above us were very loud into the middle of the night.

Every staff member we encountered went out of their way to be helpful and friendly, from the manager to the desk agents to the cleaning staff.

Stayed a handful of times in 2019. Nice staff, clean, nice rooms. Bring your own pillow and you’re set!

Was amazing! Everyone was so nice will definitely stay again

The hotel itself is fine, though it looks and feels a bit older than its age. The real issue with this hotel is the service. Several times there was no one at the front desk as we entered and exited. And when there were guests in an adjacent room screaming until past 3am, there was no one at the front desk to take a call or try to resolve the issue. We were later told that "one person was covering multiple front desks (there are 4 adjoined hotels)?! Further, they charged us for parking we didn't use; the heating/cooling unit was noisy; and each elevator had its own unique, disgusting smell. We will not be staying here again, and will advise friends & family against it as well.

Great stay...close to Lucas Oil stadium...great staff...my only complaint is the bedding was not sufficient for that time of year and the air conditioning didnt work as well...room was always muggy and didnt cool down

The room was 78 degrees and never did cool down completely. he staff was quick to try to fix the problem.

The room was excessively hot. Could never get the temperature to go to a comfortable level. I called for extra pillows was told the would be right there. Had to call back five hours later and request them again. Last day we stayed out room was not serviced. I called down to request clean towels and told them our room was not serviced. No apology. Only asked how many towels we needed.

Nice, comfortable hotel, convenient to Lucas Oil Stadium and downtown Indy. Easy walking connected to lots of buildings thanks to skyways. Only complaints are - need queen bed options instead of doubles and allow multiple devices on Wi-Fi per room without having to login over and over

Front desk woman was extremely helpful and friendly. We asked several questions regarding where certain things were. She cheerfully wrote out directions. Then we lost our luggage hold ticket & she again was friendly obtaining them, while also checking ti make sure the luggage was ours. Very courteous. Wish we had gotten her name. We have traveled a great deal in US & abroad, and she truly stood out in excellent customer service with a smile! She has short dark hair.