4/10
THIS HOTEL COULD REALLY BE SO MUCH MORE IF THE OWNERS REALLY PUT THEIR MINDS TO IT. THE ROOMS ARE WELL APPOINTED AND VERY COMFORTABLE BUT THERE CLEARLY IS A GREAT LACK OF TRAINING AND UNDERSTANDING OF WHAT A HOTEL SHOULD BE LIKE.
THE DOORS DID NOT OPEN WITHOUT HAVING TO BE SLAMMED IN USING THE SHOULDER (THIS IS TRUE). THE IRON DID NOT WORK. THERE WAS NOT ENOUGH FOOD FOR BREAKFAST, THE ESTABLISHMENT RAN OUT OF BREAD, MILK ETC. AND GUESTS WERE LEFT WITH NO BREAKFAST AND ONE OF THE SHAREHOLDERS WAS STANDING RIGHT THERE WHEN IT ALL HAPPENED. SHOCKING! I COMPLAINED AND THEY PROMISED TO CALL ME BACK, I AM STILL AWAITING A CALL FROM THE OWNER OF THE HOTEL.