The hotel was highly overcrowded, unclean, and in poor condition. There was a hole in the bathroom door, and the bathroom itself was tiny and uncomfortable. We arrived late at the hotel, and the staff provided us with the wrong room number, causing us to wander around searching for it. When we informed the staff of the mistake, he laughed, showing no concern for the trouble we had experienced.
To make matters worse, the bus driver to the airport was angry with us. When we arrived at the airport and tipped him, he didn't say thank you; instead, he yelled, "You wasted my break time." After that experience, I canceled my reservation for when we plan to return. I will never stay there again.