Candlewood Suites Indianapolis East

I wouldn’t recommend anyone to stay there period. Raggedy furniture dirty towels. The only decent thing about the room was the bed other than that it’s terrible. There’s no way this place should have an 8.2/10. I would give it 1/10 rating period.

This is an Amazing place to stay, clean comfortable modernized establishment. As a truck driver I've stayed many places, this will most likely be my go to from now on. It's like being at home. Wonderful staff,very pleasant and safe atmosphere ! My fiance' and absolutely loved it! Great place Candle Wood Suites...I'll be back

Very impressed with our stay, especially the comfort of the beds, will definitely stay with candlewood suites again.

Loved the place. I could live in one of these rooms. Desk, refrigerator, microwave, 2 burner stovetop, tv, wireless, very comfortable bed, laundy downstairs, work out romm, just a bit short on parking.

The room needed a thorough cleaning. There were things on the wall (ew) and the bathroom door looked like 10 year olds had ran their dirty hands over it repeatedly. The trash in the bathroom hadn't been emptied from the previous occupant. The carpets needed cleaning. The front desk person was very nice when we arrived late in the evening and got us checked in right away. The bed was comfortable. Had we been staying longer than a night, the full kitchen would have been a bigger plus. Good size room.

Very comfortable and friendly

Nice staff. Clean and cozy room

Hotel was clean but is not in a desirable area.

This was arguably the worst stay at a hotel I have ever had. The first issue that occurred was that my TV was not working. The person at the desk did come up and fix it, but it also had a warped screen. While staying, there was a fire alarm that went off at 4am. I do understand that these things do happen, and I exited the building. While exiting, I noticed that there was an array of dog poop on the interior stair case. When returning to the building after the fire department left, other guests were talking about a pipe bursting, and there was water dripping in the hall upstairs. While the fire alarm had stopped sounding, the strobe lights did continue to go off. I attempted to contact the desk about this problem, and the person answering the phone refused to help me, refused to give her name, and then hung up on me when I asked for the manager. I then went downstairs, and she began to yell at me, and again refused to provide any information or assist. I finally called hotels.com, who helpfully stepped in. They contacted the desk, and did not get much assistance. Finally, the management stopped at the front desk and I put her on speaker with hotels.com and they stated they would reverse the charges. I reported the rude behavior of the clerk the night before to the desk in the morning, and received another rude response that they were dealing with a lot, and then they defended the rude clerk. I will never be staying here again. Ever.

Very clean, nice staff, easy check-in Located very near to where I needed to be