Prince Regent Hotel Excel London

Staff were unnecessarily rude to my partner. when I checked in they asked for my id which was perfectly fine and I did so, my partner was with me as I booked a room for 2 guests under my name, the man at the front was fine with that. later, there was a different member of staff at reception who started to hassle us to show id again even though we had already checked in. very rude

great location, great service, free secure parking is a bonus in that part of the city

Really nice staff, don't get me wrong its not the ritz Carlton but you get value for the money. I actually stayed in the Annex 1 which had a little back garden so all in all very satisfied and will book there again next time I am at the Excel Centre for an event.

Lovely and Clean and Staff are very helpful.

The lady on reception who checked us in was so polite and friendly made us feel so welcome would come back and stay for this reason

Comfy room at a fair price.

Bathroom was disgusting shower floor cracked... Plug is sink smelt, corners of the floor weren't cleaned Bedroom was nice very warm had to have the window open however the room below had a smoking Area which came straight through the window

Good location if you are having meetings or attending shows in Excel. Slightly run down on the outside but the inside is neat. They need to work on the overall cleanliness of the hotel to make it better

There are welcome oranges, apples, bananas and water. Parking is small but with video cameras and gate. Breaksfast is english breakfast quite poor but tasty. Rooms are small and be not confortable.In a night at 4am I was suddenly awaked by very loudy fire alarm because of a crazy lady that made shower with open door. I called reception and said is ok everything. But my sleep was seriously affected. I told them why in all rooms has started that alarm because of a stupid gues, and told me that so is the system. Very very bad this think. So it is not safe that every guest can awake all others when he/she wants. Local area is not safe and very strange black people around and supermarkets are far from there.