Very clean apartment, reseptionists 24/7 available. We had an issue with the sofa bed,
which was actually taken care of the very same day. Extremely helpful staff. We didn't face any issue while our stay at Exklusive apartments. The hotel is located central in Warsaw, with train just few meters away. The location of the hotel was also clean and very safe. As we were four people travelling together, we found taxi to be the best option for us as we didn't want to waste time on finding train/bus routes etc. The hotel was extremely helpful in this case as well. We just went downstairs and asked them to call a taxi, and the taxi arrived within 10 min. Now be aware that as a tourist you must be veryyy careful choosing a reliable taxi. This can be tricky as we also didn't know anything about taxi companies in Poland. But the hotel assured us that the taxi companies they do call for their costomers are well known and trustworthy. And they were right, the taxi driver were professionals and luckily we didn't get ripped off.
Overall, our stay at the hotel was truly memorable! I would recommend this hotel to everyone. The apartment was just as shown on the pictures, with TV, microwave, washing mashine, iron machine, stove, hair dryer, clean towels, refridgerator, oven etc etc.