Hotel Baltum

Staff were less than helpful, visited Sept 2020 and not members of staff wore face masks but signs throughout stating is was compulsory. Arrived at 10am and was told room would y be available until 3pm (which was fine) there was a luggage room with a shower etc. But the hotel was at only 50% capacity it would have been nice to get the room a little early.... 3pm comes and we still can’t get in our room until 3.30pm - a little annoyed as staff were not apologetic. AC in room leaked and we were told just don’t have it on too much or don’t have it set to cold. The curtain rail is positioned so you can’t open the balcony door fully. Asked got recommendations and were only told about the restaurant connected to the hotel Urban Pizza - it’s reasonable but we wanted something more Portuguese/ more atmosphere Erica d I’ve never been to a hotel were they can’t recommend another option (?!) The toilets in the lobby were not clean, used twice on separate days. ‘Double’ bed is just two singles pushed together. Roof top space closes super early, we were rushed to finish our drinks at 6/6.30. The location and the shower water pressure are the only good things about the hotel.

Very clen. Installations in general look new. Location is just 200 meters from the beach and right in the heart of the city.

Great location , restaurant at hotel is very good , pizza is better than most spots, burger was delicious as well. Price/ location to beach is hard to beat

Nice clean and friendly staff, also situated in a great location

Lovely hotel right in the heart of the old town, short walk to the beach and escalator which takes you up to the start of the new town, bus stops and little tourist train. Taxi rank outside hotel. We booked on room only so can't comment on breakfast but the pizzeria and bar were used and both were good. Roof top sun terrace was open but the bar closed, we went up to look and it looked good, hot tub up there which was working. Cleaners were friendly as was the girl on reception whith curly hair and glasses, she was always very polite and greeted you when she saw you, can't say the same for the other lady, she was always grumpy/rude. We booked a superior balcony room which was very nice, slightly larger balcony that the other rooms and more than enough storage/wardrobe space (two wardrobes and plenty of hangers), large bathroom with window (yay, hate no windows in bathrooms) safe and tea/coffe making stuff. Got a little cold at night but we worked out how to use the heating and there are also blankets in the wardrobes. Over all we would stay there again.

I did go out of season, 25/11/2019 so the bar was closed but for me that was not a problem. The hotel and my room were clean. My room had everything I needed, it was adequate without being overdone. The fan in the bathroom didn't work and the heat exchanger couldn't warm the room up above 17C. The bed was brilliant and after all that, to me, is what really matters. A brilliant shower with plenty of hot water. A wall mounted TV with English news channels. Only one thing concerned me. The electric kettle! If the kettle boils and the thermostat switches off you presume it is off until you turn it on again. Wrong! Once the temperature drops inside the kettle it starts up again on its own. If you empty the kettle without switching it off manually and it starts up again there is a possibility of damage. Value for money I could not fault this hotel and my visit but of course it was very quiet being November.

Good location Nice clean hotel Lots of bars and restaurants near by

We had a "Superior" room with a small balcony, enough for 2 chairs but no table. It overlooked the town and the GNR station. There was a keypad operated safe for which there was no charge. Plenty hangers in the wardrobe and 3 drawers. I was given 2 keycards for the door which meant we could come and go separately. There was a kettle, 2 cups, tea,coffee and sugar. Bed clean and comfortable. I slept well. Provide your your own tea/coffee etc. as after you use the two sachets you're on your own. Room was cleaned daily & kept well. Shower room (no bath) was nicely and recently tiled. Very smart. Towels changed regularly. Shower gel and shampoo replenished once in the week. The only thing I missed was a non slip mat for the shower. Fortunately I always travel with a small one. As I was there room-only I can't speak for the breakfast. Reception told me I could have one for €7, a reduction of £1. On the roof is a bar with sun loungers and a hot tub. A note for people like myself with dodgy legs. There are 4 or 5 steep steps at the entrance. At the side is a ramp but unly available when the restaurant is open. The whole hotel was beautifully kept. Reception staff were pleasant & helpful. I enjoyed my visit & I will go back.

It's very convenient as it's in the centre of the Old Town, right next to the beach & all the bars & restaurants. Rooms cleaned every day & towels changed every day also. Cleaning lady on 2nd floor very nice & friendly! Reception staff unfortunately don't know how to smile! Bad smell from the bathroom, when you flush the toilet it stays gurgling for ages, the smell was almost constantly there. That would be my only complaint.

Close to the old town but not too close to be noisy